TERMS AND CONDITIONS
§ 1 Validity of the General Terms and Conditions
These General Terms and Conditions apply to all current and future services, in particular for events and online offers, (including ancillary services such as suggestions and advice) by Sjeng Verheijden Coaching, Parc Ceramique, Wim Duisenbergplantsoen 31,
6221 SE Maastricht , hereinafter referred to as “SVC”.
The terms of the contract are deemed to have been accepted at the latest when placing the order or after signing an order confirmation.
Events within the meaning of these terms and conditions are all training courses and long-term coaching offered, both face-to-face and online.
§ 2 Payment Terms
Unless otherwise agreed, invoices must be paid in advance of the event.
All payments must be transferred free of charge to the account stated by SVC on the invoice.
Bills of exchange and cheques are not accepted.
In the event of late payment, SVC will charge default interest at the statutory interest rate. The assertion of further claims for default by SVC is not excluded.
In the event of default of payment, suspension of payment, initiation of a debt settlement procedure, non-compliance with the payment conditions or the existence of circumstances that affect the creditworthiness of the customer, all claims are immediately due and payable - even in the event of a postponement. Furthermore, SVC has the right to withdraw from the contract after setting a reasonable grace period and to demand compensation in lieu of performance.
The customer is only entitled to offset if his counterclaims have been legally established, are undisputed or have been acknowledged by SVC in text form. The customer is only entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.
§ 3 Cancellation
The participant can cancel his registration for a reserved workshop free of charge up to 21 days before the start of the event or seminar. After this period, the participant pays 20% of the event or workshop if he cancels his registration 10 days before the start of the event / seminar. After this period of 10 days in advance, the participant must pay the full amount. The participant is free to prove that SVC has incurred lower costs as a result of the cancellation.
The cancellation statement must be in writing. Cancellations by telephone will not be accepted by SVC.
SVC reserves the right to reschedule video appointments at the last minute in the event of urgent requests for assistance from third parties. If this is the case, half of the amount will be charged for the agreed video session, so the client will receive a 50% discount.
If the client does not appear without notice for a video session, a new appointment for a paid video session can be made. The costs for the previous appointment will then not be refunded. If this is the case with a free pit stop, only a new paid video session can be booked.
§ 4 Program changes and cancellation of events
SVC reserves the right to cancel seminars or events at least 2 weeks before the start if the number of participants is too low or if the speaker is unable to attend, the hotel is closed or force majeure occurs. SVC makes every effort to inform participants as soon as possible of cancellations or necessary changes, in particular a change of speaker.
Insignificant changes in the course of the event or a reasonable relocation of the event location do not entitle the holder to a price reduction or withdrawal from the contract.
If an event or workshop has to be cancelled by SVC, SVC will immediately refund the paid participation fee. Further claims are excluded, except in the case of intent or gross negligence on the part of SVC.
§ 5 Copyright
All texts shown on the website videocoachings.com are protected by copyright and may not be reproduced - even in part - without the written permission of SVC. We make the scripts available exclusively to the participants of our coaching and our workshops.
§ 6 Data protection
Participant data that is passed on to the SVC is processed or stored electronically. The storage is external, i.e. outside the site, so that in the event of a hack, the client information cannot be obtained. SVC uses the personal data exclusively to fulfil contractual obligations.
§ 7 Other provisions
Changes or additions to a contract require the consent of both parties.
Insofar as contractual conditions are not limited in time by their nature, they remain valid after the end of the contractual relationship and for any legal successors.
If a provision is or becomes invalid or if a gap is filled